2nd Line Support Technician

Job title: 2nd Line Support Technician Salary: up to £36k Location: Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: • Setting up and supporting small and medium business networks • Supporting PCs and servers remotely and on-site (Win7/8/) • Installing business computer systems • Office 365 maintenance, installation and migration • Microsoft Exchange 2007/2010/2013/2016 • Setting up email accounts and website hosting (Linux and Windows) • Managing WHM web servers and DNS • Administration of IP Phone systems (via web-based interface) • Supporting customer applications. Attributes: • Previous experience working for an MSP or Software house would be desirable • Team player • Keen to learn • Confident communicating over the phone