999 - Dispatch Support Assistant - Hampshire

Roles and responsibilities of an Dispatch Support Assistant include: • Support and assist emergency dispatchers by following their instructions and assisting with their duties • Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher • Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged To be successful in this role we require candidates to meet the following criteria: • Competent in the use of IT systems • GCSE grades 4-9 or equivalent in Maths and English • Customer service experience from a telephone or face to face role • Ability to multi-task and manage competing priorities • Good Knowledge of geographical area • Good written and verbal communication skills • Ability to listen and record information accurately Job description Job responsibilities Roles and responsibilities of an Dispatch Support Assistant include: • Support and assist emergency dispatchers by following their instructions and assisting with their duties • Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher • Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged To be successful in this role we require candidates to meet the following criteria: • Competent in the use of IT systems • GCSE grades 4-9 or equivalent in Maths and English • Customer service experience from a telephone or face to face role • Ability to multi-task and manage competing priorities • Good Knowledge of geographical area • Good written and verbal communication skills • Ability to listen and record information accurately