Account Handler

An expanding independent insurance brokerage is looking to appoint an Account Handler to join its specialist Business Solutions team, supporting the continued growth of its Technology & Life Science offering. You’ll work with innovative, scaling businesses across SaaS, software, digital health, biotech and MedTech, delivering high-quality service and tailored insurance solutions in a fast-moving environment. This is a hands-on role where you will support Account Executives, liaise with insurers and take ownership of the day-to-day management of complex commercial risks. Responsibilities of the Account Handler: • Handling renewals, mid-term adjustments and quotations, ensuring all information is gathered and processed accurately. • Reviewing client coverage to identify gaps and additional insurance requirements. • Producing accurate client reports and checking policy documentation to ensure suitability of cover. • Negotiating with insurers to secure appropriate and competitive terms. • Maintaining strong insurer relationships to support retention and growth. • Keeping client records and system data up to date while meeting internal service standards. • Working collaboratively with Client Managers and internal teams to deliver positive client outcomes. • Ensuring all activity complies with regulatory requirements and maintaining up-to-date market knowledge. What we are looking for: • A background commercial insurance account handling or client service experience within a brokerage, including exposure to complex risks. • Experience working with technology, life science, SaaS, digital health or other regulated businesses. • Strong knowledge of Professional Indemnity (ideally Tech PI/E&O), Cyber & Data Protection, D&O, and Employers’ and Public Liability. • An understanding of renewals, client servicing processes and report writing. • Knowledge of Product or Clinical Trial Liability and Commercial Combined risks would be advantageous. • Strong attention to detail, organisation and communication skills. • A proactive, client-focused approach with the ability to work effectively in a fast-paced environment. • Acturis experience preferred. Benefits of the role: • Competitive salary of £30,000 - £42,000 depending on experience. • 26 days’ holiday, increasing with length of service. • Hybrid working. • Gym membership contribution. • Health Cash Plan. • Birthday day off. • EV Car Scheme. • Family Travel Insurance. • Additional employee perks and wellbeing support. If you are looking to further develop your expertise within the Technology & Life Science space while working in a collaborative and forward-thinking environment, we would welcome a confidential conversation. Want to know more? For further information please contact one of our specialist consultants and quote job reference NJR16470.