Account Manager - Plumbing & Heating

A leading distributor of heating products and spares is looking for an ambitious and customer-focused Account Manager professional to join their growing team in Wolverhampton. This is an excellent opportunity for someone with a heating or plumbing background who enjoys building relationships, developing business and working within a fast-paced environment. The business has an excellent reputation within the heating industry and is well known for delivering high-quality products and outstanding customer service. They are part of a successful and growing UK distribution group and continue to invest heavily in both their people and their long-term growth strategy. With a strong focus on developing commercial business opportunities, this role offers the chance to work with facilities management companies, contractors and key commercial customers, while also managing and developing high-value key accounts. Rewards As an Account Manager, you will receive: • A starting salary between £34,000 - £42,000 (depending on experience) • An uncapped annual profit share bonus • Membership of the company's excellent pension scheme • The opportunity to manage and develop key customer accounts • Full internal training and ongoing development • Additional manufacturer-funded training opportunities • A stable, permanent role within a successful and growing business • A friendly, supportive and collaborative team environment Role Responsibilities • Account Management: Build and maintain strong relationships with existing customers and key accounts. • Internal Sales: Manage inbound enquiries, quotations, order processing and customer follow-ups. • Business Development: Proactively identify and develop new commercial business opportunities, particularly within facilities management and contractor markets. • Customer Service: Deliver a consistently high level of service across phone and email communication. • Product Support: Advise customers on heating parts and product solutions. • Team Collaboration: Work closely with colleagues and suppliers to ensure excellent customer outcomes and smooth day-to-day operations. Requirements To be successful in this Account Manager role, you should have: • Previous experience within the heating, plumbing or related industry would be ideal • Internal sales, account management, trade counter or customer-facing sales experience • Ideally a commercial background or experience dealing with contractors, facilities management companies or commercial customers • Strong communication and relationship-building skills • A proactive and commercially minded approach Think you have what it takes? Apply today to find out more!