Administrative Assistant

Administration Assistant Location: Cardiff Job Type: Full-time (37 hours per week) Pay: Up to £13.47 per hour We are seeking a dedicated Admin Assistant to join a respected services team to play plays a key part in providing administrative support to a hub; helping to ensure the effective delivery of social care services. Day-to-Day Responsibilities: • Maintain and update an electronic referral management system, including processing contacts, and closures. • Provide reception support, manage telephone enquiries, take accurate messages, and ensure timely distribution. • Assist with preparing meeting documentation, support safeguarding-related administrative processes, and maintain effective filing systems. • Support day-to-day office operations, including ordering goods and services, handling mail, and maintaining office supplies. • Compile, update, and provide statistical and performance information as required. Required Skills & Qualifications: • Educated to GCSE standard or equivalent. • Competent in IT, including the use of Microsoft Word, Excel, and database systems. • Recent experience in an office-based administrative role. • Clear and effective written and verbal communication skills. • Ability to organise workloads, prioritise tasks, and work effectively under pressure. • Strong commitment to customer service and collaborative working. • Ability to maintain confidentiality at all times. Benefits • Access to training and development opportunities in line with organisational policies. • Commitment to maintaining health & safety standards and promoting equal opportunities. • Flexible working arrangements, with the role requiring work from various locations as operationally required. Application Process To apply for this position, please click “Apply Now” to submit your updated CV.