Administrator

* Ensure that appropriate correspondence, reports, results etc., are recorded, actioned and stored in accordance with Practice protocol and the Data Protection Act 2018. * Support seasonal and various health campaigns to increase patient uptake. * Provide support to the administrative team and wider Practice as and when needed. * To monitor, and amend where required patient records to ensure records are kept up to date, this will include; updating personal details, coding to update the medical care record, asking patients for information opportunistically when they are on the phone. * Keep up to date with changes to QOF as required. * Communicate effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards. * Ensuring timely and accurate handling of messages / tasks, ensuring all unresolved or urgent matters are prioritised. * The post holder has access to confidential patient information and will, therefore need to have a working knowledge and adhere to all aspects of information governance, data protection and confidentiality policies. *Ensure that patient confidentiality is maintained at all times. * The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. * The post holder will work with little supervision, prioritising and managing his or her own workload on a day-to-day basis. Job description Job responsibilities * Ensure that appropriate correspondence, reports, results etc., are recorded, actioned and stored in accordance with Practice protocol and the Data Protection Act 2018. * Support seasonal and various health campaigns to increase patient uptake. * Provide support to the administrative team and wider Practice as and when needed. * To monitor, and amend where required patient records to ensure records are kept up to date, this will include; updating personal details, coding to update the medical care record, asking patients for information opportunistically when they are on the phone. * Keep up to date with changes to QOF as required. * Communicate effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards. * Ensuring timely and accurate handling of messages / tasks, ensuring all unresolved or urgent matters are prioritised. * The post holder has access to confidential patient information and will, therefore need to have a working knowledge and adhere to all aspects of information governance, data protection and confidentiality policies. *Ensure that patient confidentiality is maintained at all times. * The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. * The post holder will work with little supervision, prioritising and managing his or her own workload on a day-to-day basis.