Administrator

Please refer to the attached Job Description and Person Spec for full details. • Welcoming and receiving patients for their appointments, consulting with members of team. • Processing personal and telephone requests for appointments, telephone consultations, remote and face to face appointments and ensuring callers are directed to the appropriate team member. • Registering new patients and referrals, checking all details for accuracy and enter on our patient computer database. • Taking messages and passing on information. • Initiating contact with and responding to requests from service users, other team members and associated healthcare agencies and providers. • Carry out administrative tasks, including sending and receiving emails from the Admin Team mailbox, ensuring confidentiality is maintained. • Respond promptly to all incoming telephone calls and emails to ensure urgent matters are dealt with promptly with messages recorded and relayed accurately. • Monitoring any voicemails received and respond/action these promptly. Including any appointment cancellations or rescheduling of appointments. Job description Job responsibilities Please refer to the attached Job Description and Person Spec for full details. • Welcoming and receiving patients for their appointments, consulting with members of team. • Processing personal and telephone requests for appointments, telephone consultations, remote and face to face appointments and ensuring callers are directed to the appropriate team member. • Registering new patients and referrals, checking all details for accuracy and enter on our patient computer database. • Taking messages and passing on information. • Initiating contact with and responding to requests from service users, other team members and associated healthcare agencies and providers. • Carry out administrative tasks, including sending and receiving emails from the Admin Team mailbox, ensuring confidentiality is maintained. • Respond promptly to all incoming telephone calls and emails to ensure urgent matters are dealt with promptly with messages recorded and relayed accurately. • Monitoring any voicemails received and respond/action these promptly. Including any appointment cancellations or rescheduling of appointments.