Job description
Business Support Officer
• Job Type: Temporary (3 Months)
• Location: Stevenage
• Salary: £13.90 per hour
• Hours: 37 hrs per week (flexible timings)
• Days: Monday – Friday (very occasional weekends/evenings with time off in lieu)
• Hybrid: Flexible (to be confirmed once fully trained)
• Start Date: August
We are actively seeking a proactive, experienced and enthusiastic Business SupportOfficer to support a busy team within a Local Authority. This role is ideal for someone with strong administrative skills, process driven and high-quality customer service skills.
Day-to-day of the role:
• Act as a first point of contact for residents, partners, and stakeholders, responding to enquiries via phone, email, and online channels.
• Maintain databases, online systems, filing systems, records, and documentation
• Adhere to compliance, statutory requirements, GDPR, and safeguarding.
• Assist with planning, organising, and delivering community projects and events.
• Organise meetings, maintain calendars, take minutes, distribute information
• Administrative support
• Raising PO's and general finance admin
• Work collaboratively with stakeholders
Required Skills & Qualifications:
• Strong Microsoft Office skills (Word & Excel)
• Excellent communication skills, both written and verbal
• Ability to handle confidential and sensitive information.
• Proven experience in administration and customer service.
• Ability to prioritise workloads.
• Meeting organisation and minute-taking skills.
• Proactive can-do attitude to work.
• Process driven with a passion for helping to make a difference.
• Good understanding of financial administration.
Benefits:
• Competitive hourly rate.
• Free Parking
• Flexible hybrid working options after training.