Job description
Freightserve recruitment are looking for a Air Logistics Aerospace Agent for a major Freight Forwarder. The company is based in the Heathrow area.
Daily Duties:-
• Customer services (Highest level)
• Follow any new systems procedures within the department
• To take job orders from clients, that include routing, classifying of service type, establishing a deadline
• Updating clients with any flight and customs delays
• Submitting proof of deliveries to clients
• Resolving any queries
• Offering clients the company's full portfolio of services
• Building and maintaining relationships with clients
• Communicate with service partners and keeping them all updated on shipments progress
Required Experience:-
• Experience in Aerospace field is preferred
• Customer service experience within Airfreight
• Knowldge of Microsoft Office suite (Excel, PowerPoint & Word)
• Good written and verbal communications skills in English
Working hours are Monday - Friday 12:00 - 21:00
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.