Aftersales Advisor

Aftersales Advisor – NorthamptonAre you a people-person who loves helping customers?Do you thrive in a busy, fast-paced environment?Are you confident, organised, and great at building trust? If so, this Aftersales Advisor role in Northampton could be a brilliant next step. The Role • Acting as the main point of contact for customers during servicing and repairs • Communicating clearly with customers and the workshop • Explaining repair work and recommendations in a friendly, easy-to-understand way • Promoting relevant services and products • Maintaining accurate records and following processes • Handling customer queries with professionalism and care • Supporting the smooth day-to-day running of the Aftersales department What’s on Offer • £45,000 OTE including performance bonus • 23 days holiday plus bank holidays • Discounts on servicing, MOTs, parts, and vehicle sales • Wellbeing support including digital GP and mental health services • Cycle to Work scheme • Long-service awards and annual recognition • Gym, health, and wellbeing discounts • Vehicle salary sacrifice scheme • Life insurance after 3 months About You • Confident, approachable, and customer-focused • Strong communication and organisational skills • Able to explain information clearly • Good attention to detail • Comfortable using systems and processes • Full UK driving licence • Experience in a similar role is helpful but not essential If you’re motivated, customer-focused, and ready for your next challenge, we’d love to hear from you. Apply today.