Air Export Clerk

Right Now Group are recruiting for an experienced Air Export Clerk on behalf of a well-established independent freight forwarding business based in Sunbury-on-Thames. This is an excellent opportunity to join a close-knit team of eight experienced freight professionals where you'll have real ownership of your work and play a key role within the business. Unlike larger corporate forwarders, you'll be given autonomy, variety, and the opportunity to manage your shipments from start to finish whilst working in a friendly, supportive, and down-to-earth environment. The successful candidate will be responsible for handling air export shipments from start to finish, including customs entries, airline bookings, customer communication, and ensuring all shipments are processed accurately and efficiently. Key Responsibilities of an Air Export Clerk • Manage end-to-end air export shipments from booking through to final delivery • Complete export customs entries in accordance with HMRC regulations • Prepare and process all export documentation including MAWBs, HAWBs, commercial invoices, packing lists, and customs paperwork • Book freight with airlines and arrange collections and deliveries • Liaise with customers, overseas agents, airlines, hauliers, and handling agents • Monitor shipment progress and provide proactive updates to customers • Resolve operational issues including delays, customs queries, and shipment discrepancies • Ensure all export files are completed accurately and invoiced in a timely manner • Maintain accurate job files and operational records • Work closely with colleagues to deliver exceptional customer service and operational efficiency Skills & Experience Required for an Air Export Clerk • Previous experience within Air Export Freight Forwarding • Experience completing export customs entries is essential • Good understanding of export documentation and HMRC customs procedures • Experience liaising directly with airlines, overseas agents, and customers • Strong communication and organisational skills • Ability to manage multiple shipments within a fast-paced environment • Proficient in Microsoft Office applications • A proactive, hands-on approach with the ability to work both independently and as part of a close-knit team Salary & Benefits for an Air Export Clerk • Salary up to £38,000 depending on experience • Twice-yearly company bonus scheme (Summer & Christmas) • Monday to Friday working hours (09:00 - 17:30) • Join a friendly, experienced, and supportive team • Genuine autonomy with full ownership of your shipments • Stable, well-established independent freight forwarding business • Long-term career development opportunities Why Apply for this Air Export Clerk Position? If you're looking to move away from a large corporate environment and join a business where you'll be recognised for your contribution, this could be the ideal opportunity. You'll become part of a small, experienced team where everyone works together, decisions are made quickly, and your knowledge and experience will genuinely make a difference. With a competitive salary, twice-yearly bonus scheme, and the opportunity to manage shipments from start to finish, this is an excellent opportunity for an experienced Air Export professional looking for their next challenge. This role would suit an experienced Air Export Clerk, Air Export Operator, Air Freight Coordinator, Export Freight Forwarder, or Air Export Specialist looking to join a successful independent freight forwarder. Suitable candidates will be contacted within 24 hours.