Application Support Manager

Application Development & Support Manager Location: 4 days onsite 1 day remote in London We are working with a leading financial services organisation seeking an experienced Application Development & Support Manager to oversee the delivery, support, and continuous improvement of critical business applications, including core banking platforms. This role combines hands-on technical oversight with leadership responsibility, ensuring high availability, performance, and strategic development across application services. You will play a key role in managing both change delivery and BAU support, while driving operational excellence and team performance. Key Responsibilities: • Provide oversight of core banking systems, including environment management, patching, and end-of-day processing • Lead and develop a team of application developers and support analysts • Manage application support, resolving incidents with a focus on root cause analysis • Oversee delivery of projects and enhancements from design through to BAU transition • Ensure performance optimisation, system monitoring, and platform stability • Collaborate with infrastructure teams on platform performance, backup, and recovery • Drive best practices across development, testing, and deployment • Ensure compliance with security, audit, and regulatory standards • Act as the key liaison between technical teams, business stakeholders, and third-party vendors • Manage budgets and resource planning for application support and enhancements Key Skills & Experience: • Strong experience managing application support and development teams • Proven background supporting core banking platforms (ideally Finastra Equation) • Experience with IBM Power Systems, LPARs, and backup/recovery (BRMS) • Solid understanding of ITIL-based support environments and SLAs • Experience delivering change, projects, and BAU enhancements • Strong stakeholder management and communication skills • Knowledge of application security, compliance, and audit requirements • Ability to manage vendor relationships and third-party support Application Development & Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website