Job description
Front of House Supervisor based at Farnham House Stevenage
6 month contract
At HCL SAFEGUARDING IS OUR NUMBER ONE PRIORITY.The safety of children and young people is at the heart of everything we do.
About us:At HCL, we're more than just a caterer. We proudly serve over 16 million meals a year, delivering outstanding dining experiences across schools and the commercial sector.
Key Duties & Responsibilities for Front of House Supervisor
• The Role
• We are looking for an experienced Front of House Supervisor to oversee the daily operation of our busy catering service.
• Key responsibilities include:
• Supervising front of house operations across breakfast and lunch services.
• Leading, motivating and supporting the front of house team.
• Delivering excellent customer service and resolving customer queries.
• Managing stock ordering, stock control and monthly stock checks.
• Operating and maintaining the coffee bar, including barista duties.
• Ensuring food safety, health & safety and company compliance standards are met.
• Completing operational paperwork and due diligence records.
• Supporting the Chef Manager in achieving operational and financial targets.
• What We're Looking For
• Previous supervisory experience within hospitality, catering or retail.
• Strong customer service and communication skills.
• Experience with cash handling and stock control.
• Barista experience desirable.
• A proactive, hands-on approach with the ability to lead by example.
Why join us?
Salary: £13.22 per hour (£27,573 per annum)
Hours: 40 hours per week - No Late Nights
Schedule working pattern
• Work on a 5 days out of 7 rota, including weekends and bank holidays as required by the business.
• Flexibility to work varying shifts, including:
• 07:00 - 15:30
• 09:00 - 17:30
• Later shifts as business needs dictate
• All shifts include a 30-minute break.
Uniform provided
Rewards: Spread the Word & Earn Up to £500 - Refer a Friend! (T&Cs apply)
Succeed with us: Career progression opportunities
Excusive discounts: via VIVUP for supermarkets, cinemas, retail, dining, hotels, and family activities
Wellbeing matters: Support through EAP & Financial Support via Stream
Safeguarding: Enhanced DBS Disclosure paid by HCL - No Cost to You
If you're passionate, driven and ready to grow, we'd love to hear from you. Take the first step and apply online - your Front of House Supervisor career with HCL starts here.