Assistant Manager - Reading

Optical Assistant Manager – Reading, Berkshire Are you an experienced Optical Assistant, Team Leader or Supervisor looking to take the next step in your career? We are recruiting for an Assistant Store Manager to join a long-established and friendly independent optical practice based in a lovely part of Berkshire, offering a relaxed atmosphere and excellent transport links. This is a fantastic opportunity for someone passionate about customer care, team leadership and delivering high clinical and service standards within a supportive independent environment. As the Assistant Store Manager, you will support the Branch Manager in leading and developing the team, driving branch performance, and ensuring the smooth day-to-day running of the practice. You will act as a role model, motivating the team while helping to deliver an exceptional patient experience. Key Responsibilities • Support the daily running of the independent practice, ensuring outstanding customer service at all times • Assist in managing the day-to-day operations of the branch to ensure smooth and efficient service delivery • Support and motivate the team to achieve individual and branch sales targets • Help monitor business performance and identify opportunities for growth • Assist with staff training, coaching and ongoing team development • Maintain high standards of clinical care, compliance and administration • Manage stock control, merchandising and branch presentation • Support local marketing initiatives and promotional campaigns • Step in as acting Branch Manager when required, including opening and closing the practice What We’re Looking For • Previous experience within an optical environment is essential • Previous supervisory, team leader or management experience preferred • Strong customer service and sales background • Excellent communication and interpersonal skills • Confident, organised and self-motivated • Ability to lead, motivate and support a team effectively • Comfortable working in a busy environment and managing multiple priorities • Basic IT skills and familiarity with POS systems desirable Salary & Benefits • Competitive salary plus bonus scheme • Career development opportunities and structured training • Generous staff discounts on optical and hearing products • Supportive and inclusive working environment • 28 days annual leave including bank holidays • Additional company benefits For more information or to apply, please contact Lunaria Recruitment.