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Associate Director of Experience and Engagement

Sussex Partnership NHS Foundation Trust·WorthingPermanentLead
Salary not stated
Vox Summary
  • Role Focus: Leading strategic development of patient, carer, and family engagement, experience, and co-production initiatives across the organisation.
  • Key Responsibilities: Collaborating with stakeholders, developing strategies, maintaining relationships with partners, and contributing to quality and service improvement plans.
  • Requirements & Focus: Ensuring high-quality, innovative approaches aligned with national policies, challenging traditional methods, and promoting the voice of service users.
  • Conditions & Benefits: Working within NHS and beyond, fostering relationships with senior leaders, and supporting employment strategies for diverse groups.
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Job description

Lead an effective, strategic approach to the ongoing development of patient, carer and family engagement, experience and co-production. This includes our peer support workforce, Recovery College and Experts by Experience programme. Continuously develop our engagement, experience and co-production approach by working collaboratively with patients, carers, families, local communities, partner organisations and staff across the organisation. Help drive and deliver the Trust's approach to Patient Carer and Race Equality Framework, harnessing this as an opportunity to improve. Keep abreast national policy developments and findings from independent reports which relate to engagement, experience and co-production, ensuring that the Trust's approach is high quality, innovative and at the forefront of national best practice - both within the NHS and beyond. Constructively challenge the status quo and traditional ways of working - within the organisation and the wider health and care system - to help ensure the voice of people who use our services is considered, heard and responded to. Maintain strategic relations with statutory and voluntary sector partners in order to develop strategies which support people with mental health problems, learning disabilities and neurodiversity to gain meaningful employment. Forge strong working relationships with members of the Executive team and other senior leaders. Contribute to the development and delivery of the organisation's approach to quality. Assess service delivery plans for each department under their remit and formulate improvement strategies where opinions may differ. This will include the development of co-produced annual/bi-annual strategies and work plans. Job description Job responsibilities Lead an effective, strategic approach to the ongoing development of patient, carer and family engagement, experience and co-production. This includes our peer support workforce, Recovery College and Experts by Experience programme. Continuously develop our engagement, experience and co-production approach by working collaboratively with patients, carers, families, local communities, partner organisations and staff across the organisation. Help drive and deliver the Trust's approach to Patient Carer and Race Equality Framework, harnessing this as an opportunity to improve. Keep abreast national policy developments and findings from independent reports which relate to engagement, experience and co-production, ensuring that the Trust's approach is high quality, innovative and at the forefront of national best practice - both within the NHS and beyond. Constructively challenge the status quo and traditional ways of working - within the organisation and the wider health and care system - to help ensure the voice of people who use our services is considered, heard and responded to. Maintain strategic relations with statutory and voluntary sector partners in order to develop strategies which support people with mental health problems, learning disabilities and neurodiversity to gain meaningful employment. Forge strong working relationships with members of the Executive team and other senior leaders. Contribute to the development and delivery of the organisation's approach to quality. Assess service delivery plans for each department under their remit and formulate improvement strategies where opinions may differ. This will include the development of co-produced annual/bi-annual strategies and work plans.

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Original source
jobs.nhs.uk
Posted
Jul 15, 2026 · true date
Last verified
9 hours ago
Quality score
35/100
Salary stated0
Company identified0
applyUrl0
postedAt15
Complete description20

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