Audi Corporate Account Executive

We are looking for a highly motivated, articulate candidate with a proven track record in administration and customer service. You will be a conscientious team player who is able to work on their own initiative with a desire to succeed and provide unrivalled customer service but also work as a team to ensure the department maintains its high standards. We expect you to be extremely organised, have great admin skills but also the ability to problem solve and see a customer complaint through to rectification. You will be liaising with fleet managers, purchasing executives all the way through to company Directors via the telephone, email and in person. The role of Corporate Account Exec covers: • Processing quote requests, requotes, orders and making delivery arrangements whilst adhering to SLA’s. • Managing orders and deliveries to ensure the department meets budget expectations. • Handle order cancellations and model year changes. • Month end checks and reporting to ensure all costs are correctly allocated. • Overseeing front and back office tasks • Communication with drivers, lease companies, fleet managers and internal customers. • Managing inbound and outbound emails and telephone calls, occasionally via Zoom / Teams. • Maintain your product knowledge so you are able to support customers with latest Audi model information • Liaising with the PDI/delivery centre to confirm delivery arrangements and deal with any issues on the day. • Supporting customers with queries after taking delivery. We look forward to receiving CV’s from energetic, enthusiastic people who are ready to join a motivated and happy team. Living within a sensible commute from Reading is essential. The role is Monday to Friday 8.30am – 5.30pm and will be based at our Reading Audi dealership. Following an initial probationary period there will be the option for some hybrid working. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. • Enhanced Holiday Entitlement – 33 days inc. bank holidays • Industry-leading Maternity, Paternity and Adoption Pay • Career Development • Recognition of Long Service every 5 years • Discounted Car Schemes • High Street Discounts • Discounted Gym memberships • Cycle to work scheme • One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.