Bank Service Assistant - Mental Health - Wellsprings

• Follow a planned and methodical cleaning schedule to ensure all ward areas--including bathrooms, bedrooms, lounges, offices, patios and entrances--are cleaned to high standards. • Maintain a clean, tidy, pleasant, and recovery focused environment for patients, staff, and visitors. • Support the delivery of the ward's food and beverage service, including reheating frozen meals, preparing vegetables, serving meals, and managing washing-up duties (full training provided). • Safely store, use, and maintain cleaning equipment and products in line with COSHH and Trust policies. • Carry out routine and deep cleaning tasks as required, including infection control related cleaning following outbreaks. • Accurately complete required documentation, including cleaning audits, food monitoring sheets, and routine records. • Handle clinical waste, recyclables, and general waste safely and in accordance with Trust procedures. • Undertake laundry duties, including receiving deliveries, storing clean linen, and removing soiled linen. • Use basic IT systems to complete mandatory e-learning, record data, and order supplies. • Report incidents, accidents, complaints or concerns promptly to the Ward Manager or Nurse in Charge. • Attend ward meetings and actively contribute as part of the wider nursing and facilities team. • Uphold confidentiality, data protection requirements, and Trust policies at all times. • Participate in mandatory and role specific training such as Food Hygiene, Fire Safety, Moving & Handling, and infection control. • Maintain awareness of infection control principles and apply them consistently in daily tasks. • Work collaboratively with ward staff, showing kindness, respect, and teamwork in line with Trust values. • Interact with patients in a compassionate and professional manner, including during times when individuals may be distressed or displaying challenging behaviour (support available from nursing staff). • Provide a helpful and positive presence on the ward, supporting a safe and welcoming atmosphere for recovery. Job description Job responsibilities • Follow a planned and methodical cleaning schedule to ensure all ward areas--including bathrooms, bedrooms, lounges, offices, patios and entrances--are cleaned to high standards. • Maintain a clean, tidy, pleasant, and recovery focused environment for patients, staff, and visitors. • Support the delivery of the ward's food and beverage service, including reheating frozen meals, preparing vegetables, serving meals, and managing washing-up duties (full training provided). • Safely store, use, and maintain cleaning equipment and products in line with COSHH and Trust policies. • Carry out routine and deep cleaning tasks as required, including infection control related cleaning following outbreaks. • Accurately complete required documentation, including cleaning audits, food monitoring sheets, and routine records. • Handle clinical waste, recyclables, and general waste safely and in accordance with Trust procedures. • Undertake laundry duties, including receiving deliveries, storing clean linen, and removing soiled linen. • Use basic IT systems to complete mandatory e-learning, record data, and order supplies. • Report incidents, accidents, complaints or concerns promptly to the Ward Manager or Nurse in Charge. • Attend ward meetings and actively contribute as part of the wider nursing and facilities team. • Uphold confidentiality, data protection requirements, and Trust policies at all times. • Participate in mandatory and role specific training such as Food Hygiene, Fire Safety, Moving & Handling, and infection control. • Maintain awareness of infection control principles and apply them consistently in daily tasks. • Work collaboratively with ward staff, showing kindness, respect, and teamwork in line with Trust values. • Interact with patients in a compassionate and professional manner, including during times when individuals may be distressed or displaying challenging behaviour (support available from nursing staff). • Provide a helpful and positive presence on the ward, supporting a safe and welcoming atmosphere for recovery.