Borough Team Leader

Key Responsibilities: Management of Care and Practice • Ensure all clinical practice is developed using anup to dateevidence base. • Oversee a referral and discharge pathway that ensures flow within the teamin order toensuretimelystep down from acute care and high support placements and access to local rough sleepers. • Maintain team performance against Trust indicators and work with the CSL to address deficiencies. • Carry out audits of clinical care using the Perfect Ward system and address areas of weakness. • Develop effective interfaces with other teams and services in the borough, both statutory and third sector. • Ensure systems are in place to collectService User and Carer feedback. • Ensure all staff receive regular supervision and appraisal and are offered essential and mandatory training. Management of Financial and Material Resources • To support the Service Lead to ensure team finances are managed within the allocatedbudget including recruitment of staff • To support the Service Lead in communicating to all staff how they can contribute to the efficient management of financial and material resources • To work with the Service Leadto identifyand deal with cost pressures which may have an impact on the financial expenditure of the team. Management of Clinical Standards • Set,monitor and evaluate overall standards of care and practice in the team in liaison with the Service Lead, Community Matrons and General Manager. • Toparticipate and contribute to the team senior management team with Consultant, Lead Psychologist and Service Lead. • To support the Clinical ServiceLeadto ensure that all staff are aware of the standards of professional behaviour expected by the Trust. • To work closely with the multidisciplinary team and involve them in all relevant day to day decisions,strategyand business planning, andmaintain close liaison with the Service Lead when difficulties arise. Management of Human Resources • To support the ServiceLeadtomaintainthe efficient use of staffing resources in the team, ensuring that staffing levels are safe,appropriateandcontainthe necessary skill mix. • The post-holder will ensure that each member of staff for whom they have management responsibility is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service. • To support the ServiceLeadto manage the overall development of the team, encouraging staff to contribute their views and ideas asappropriate. • Implement all Trust policies and Human Resource Management in respect of those staff for whom they have managementresponsibility, andensure that those staff are aware of how to access this information. Management of Information and Communication • Develop andmaintainprocedures that result ingood communicationbetween the multidisciplinary team and other agencies,in particularthose referring to the team such as third sector colleagues. • Attend meetings and forums,representingthe team at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder maybe requiredtoparticipatein specific inter-agency work relevant to the service. • Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation. • Ensure that all written and electronically stored information is accessible only to authorised personnel and is storedin accordance withthe GDPR. • Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored inan accurateandtimelyfashion. Management of the Environment • Support the ServiceLeadto ensure that the Health and Safety at Work Act is adhered to by all staff and that all staff receive any training necessaryin order tomeet the requirements of the Act. (eg.fire safety training, first aid, etc.). • In the absence of the Service Lead ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice. Personal Development and Freedom to Act: • Ensure that they are fully aware of current developments and practice in their clinical area. • Acknowledge their own limitations and discuss/identifytheir training and development needs with their line manager. • Make effective use of supervision with their line manager on a regular and agreed basis in being aware of the need to reflect on their practice both as clinician and manager. • Manage their own time efficiently. • Be aware of and adhere to all Trust Policies and act as a role model to other staff and meet the required professional standards for ongoing registration. • Recognise emotional and mental effortrequiredto fulfil the post. Other Responsibilities The post-holder will also be responsible for: • Deputising for the Service Lead asrequired. • Establishing and building on excellent working relationships between other services within and external to the Directorate. • Implementation of thecomplaintsprocedure including investigation, response, and resolution. • The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed in the team. • Participating in projects within the team and Trust as required by the senior management of the Directorate. Job description Job responsibilities Key Responsibilities: Management of Care and Practice • Ensure all clinical practice is developed using anup to dateevidence base. • Oversee a referral and discharge pathway that ensures flow within the teamin order toensuretimelystep down from acute care and high support placements and access to local rough sleepers. • Maintain team performance against Trust indicators and work with the CSL to address deficiencies. • Carry out audits of clinical care using the Perfect Ward system and address areas of weakness. • Develop effective interfaces with other teams and services in the borough, both statutory and third sector. • Ensure systems are in place to collectService User and Carer feedback. • Ensure all staff receive regular supervision and appraisal and are offered essential and mandatory training. Management of Financial and Material Resources • To support the Service Lead to ensure team finances are managed within the allocatedbudget including recruitment of staff • To support the Service Lead in communicating to all staff how they can contribute to the efficient management of financial and material resources • To work with the Service Leadto identifyand deal with cost pressures which may have an impact on the financial expenditure of the team. Management of Clinical Standards • Set,monitor and evaluate overall standards of care and practice in the team in liaison with the Service Lead, Community Matrons and General Manager. • Toparticipate and contribute to the team senior management team with Consultant, Lead Psychologist and Service Lead. • To support the Clinical ServiceLeadto ensure that all staff are aware of the standards of professional behaviour expected by the Trust. • To work closely with the multidisciplinary team and involve them in all relevant day to day decisions,strategyand business planning, andmaintain close liaison with the Service Lead when difficulties arise. Management of Human Resources • To support the ServiceLeadtomaintainthe efficient use of staffing resources in the team, ensuring that staffing levels are safe,appropriateandcontainthe necessary skill mix. • The post-holder will ensure that each member of staff for whom they have management responsibility is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service. • To support the ServiceLeadto manage the overall development of the team, encouraging staff to contribute their views and ideas asappropriate. • Implement all Trust policies and Human Resource Management in respect of those staff for whom they have managementresponsibility, andensure that those staff are aware of how to access this information. Management of Information and Communication • Develop andmaintainprocedures that result ingood communicationbetween the multidisciplinary team and other agencies,in particularthose referring to the team such as third sector colleagues. • Attend meetings and forums,representingthe team at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder maybe requiredtoparticipatein specific inter-agency work relevant to the service. • Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation. • Ensure that all written and electronically stored information is accessible only to authorised personnel and is storedin accordance withthe GDPR. • Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored inan accurateandtimelyfashion. Management of the Environment • Support the ServiceLeadto ensure that the Health and Safety at Work Act is adhered to by all staff and that all staff receive any training necessaryin order tomeet the requirements of the Act. (eg.fire safety training, first aid, etc.). • In the absence of the Service Lead ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice. Personal Development and Freedom to Act: • Ensure that they are fully aware of current developments and practice in their clinical area. • Acknowledge their own limitations and discuss/identifytheir training and development needs with their line manager. • Make effective use of supervision with their line manager on a regular and agreed basis in being aware of the need to reflect on their practice both as clinician and manager. • Manage their own time efficiently. • Be aware of and adhere to all Trust Policies and act as a role model to other staff and meet the required professional standards for ongoing registration. • Recognise emotional and mental effortrequiredto fulfil the post. Other Responsibilities The post-holder will also be responsible for: • Deputising for the Service Lead asrequired. • Establishing and building on excellent working relationships between other services within and external to the Directorate. • Implementation of thecomplaintsprocedure including investigation, response, and resolution. • The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed in the team. • Participating in projects within the team and Trust as required by the senior management of the Directorate.