Branch Manager

Time Appointments have been instructed to recruit for a Branch Manager to join a forward-thinking business based in Felixstowe. The successful candidate will oversee the day-to-day management of the office, driving profitability and growth. Key Duties: • Accountable for the overall operational and financial success of the branch, ensuring business objectives are achieved. • Identify and implement opportunities for local market growth, revenue generation, and business expansion. • Build, nurture, and strengthen client relationships to support long-term business partnerships. • Drive customer acquisition, retention, and development strategies to maximise account value and satisfaction. • Oversee the delivery of services across the branch, ensuring high standards of quality, efficiency, and compliance. • Lead, motivate, and develop team members, creating a positive culture focused on performance, accountability, and continuous improvement. • Ensure adherence to company procedures, industry standards, and all relevant regulatory requirements. • Develop and maintain strong relationships with key suppliers, partners, and stakeholders to support business objectives. • Collaborate with finance teams to monitor outstanding balances, improve cash flow, and minimise financial risk. Previous Skills & Experience: • Leadership experience is essential; you must be comfortable managing teams and performance. • Previous experience from Ocean Freight Forwarding would be beneficial. • Strong understanding of FCL and LCL operations. Benefits: • Competitive Salary • Pension Scheme • Onsite parking