Branch Manager

As a Branch Manager in the retail industry, you'll oversee the daily operations of a busy branch in Crawley, ensuring everything runs smoothly and efficiently. This role involves managing staff, meeting sales targets, and maintaining high standards of customer service. Client Details An organisation within the retail industry, based in Crawley. Description • Overseeing the day-to-day running of the Croydon branch • Managing and supporting a small team • Handling customer enquiries, sales and order processing • Coordinating installations and branch operations • Maintaining high standards of customer service • Monitoring stock and delivered goods • This is a hands-on role and will involve manual handling and heavy lifting Profile • Previous management, supervisory or team leadership experience • Strong customer service and communication skills • Organised and able to manage multiple tasks effectively • Confident dealing with customers, suppliers and colleagues • Sales-focused with a proactive attitude • Comfortable using email, Microsoft Office and order management systems • Able to lead by example in a hands-on working environment • Strong attention to detail and problem-solving skills • Full UK driving licence (maximum 3 points) Job Offer • Competitive salary • Performance related bonus scheme • Company car • Company mobile phone • 5 weeks holiday + bank holidays • Company pension • Healthcare cash plan • Stable long-established company • Friendly and supportive team environment • Full training provided