Job description
Overview
We are seeking a friendly and professional Server to join our dynamic team at the Kirkwall Hotel. The ideal candidate will be passionate about delivering exceptional guest experiences and possess a strong understanding of hospitality standards. This role offers an exciting opportunity to develop your skills within a vibrant restaurant environment, ensuring guests enjoy memorable dining experiences. The position is paid and suitable for individuals who thrive in fast-paced settings and have a genuine interest in culinary service.
Duties
• Greet guests warmly and provide attentive table service throughout their visit
• Take accurate food and beverage orders, ensuring special dietary requirements are accommodated
• Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness
• Upsell menu items to enhance guest satisfaction and maximise sales opportunities
• Ensure all health and safety regulations, including food safety standards, are strictly followed
• Assist with setting up tables, clearing dishes, and maintaining a tidy dining area
• Collaborate with kitchen staff to ensure timely delivery of orders
• Handle guest queries professionally, providing excellent guest services at all times
• Support the team during busy periods by assisting with basic food preparation when necessary
Skills
• Previous experience in hospitality or restaurant service is desirable but not essential; training will be provided
• Knowledge of food safety regulations and proper serving techniques
• Basic maths skills for handling bills and transactions accurately
• Experience in food preparation or kitchen work is advantageous
• Strong organisational skills with excellent time management abilities to serve multiple tables efficiently
• Exceptional guest service skills with a friendly, approachable demeanour
• Ability to upsell menu items naturally to enhance the guest experience and increase sales
• Good communication skills to coordinate effectively with team members and guests
• A genuine passion for hospitality and creating memorable dining experiences
Job Types: Full-time, Part-time, Permanent
Pay: £10.85-£14.00 per hour
Benefits:
• Discounted or free food
• Employee discount
• Flexible schedule
Work authorisation:
• United Kingdom (required)
Work Location: In person