Business Analyst

Annual salary: up to £55,000.00 Business Analyst Location: Remote role but travel required where needed Salary up to £55,000 per annum plus £4,000 company car allowance Contract: Full time – 2-year fixed term contracts, Monday to Friday About the Role: Mears Housing Management is looking for a Business Analyst to help deliver the Property Management Platform (PMP), a transformation programme for the Asylum Accommodation & Support Services Contract (AASC). This is a great opportunity to turn operational insight into clear requirements that shape system design, testing and successful transition into BAU. PMP is being introduced to provide a single, more reliable way to manage property, occupancy and operational information across AASC. It will improve data quality, strengthen reporting and support more consistent ways of working across teams. You will be the link between operational and project teams, helping to understand what colleagues need, translate that into practical requirements and keep delivery focused on outcomes that work in the real world. Key Responsibilities • Gather, analyse and clarify business requirements with operational and project teams. • Produce process maps, user stories, specifications and acceptance criteria. • Maintain traceability between requirements, solutions and expected benefits. • Support testing, UAT, implementation planning and transition into BAU. • Ensure documentation is accurate, structured and audit-ready. Role Criteria: • Experience documenting business requirements in a project or programme environment. • Strong stakeholder engagement, communication and analytical skills. • Ability to produce clear process maps, user stories and supporting documentation. • Good IT skills, particularly Excel, Visio and PowerPoint. • High attention to detail and commitment to quality and improvement. Benefits we can offer you • 25 days annual leave plus bank holidays • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more • Family friendly policies • Company Vehicle and Fuel Card • Access to EAP Counselling sessions To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.