Business Analyst (Payments)

Business Analyst (Payments) £515 P/D Inside IR35 Hybrid, 2 days on site per week in Knutsford 6 months, scope to extend We're looking for a Business Analyst to support the design and transformation of payments investigations processes for our client. You'll play a key role in analysing current workflows, defining future-state solutions, and ensuring processes are efficient, compliant. Critical Skills * Strong knowledge of current accounts, packaged bank accounts and insurance. * Ability to identify automation opportunities and drive process improvements * Experience mapping business processes to system workflows and case lifecycles * Strong stakeholder management across both business and technology teams * Ability to translate complex requirements into clear documentation * Experience working with user stories and Agile backlog management * Focus on ensuring compliant and high-quality processes Accountabilities * Identification and analysis of business problems and client requirements that require change within the organisation. * Development of business requirements that will address business problems and opportunities. * Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. * Support the creation of business cases that justify investment in proposed solutions. * Conduct feasibility studies to determine the viability of proposed solutions. * Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. * Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.