Business Development Executive - MSP ITSM

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 – £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career. The Role As a Business Development Representative (BDR), you’ll play a key role within a successful sales team, generating new sales opportunities and building a strong pipeline of qualified leads. You’ll be responsible for prospecting, following up on opportunities, and passing high-quality leads to the wider sales team for conversion. This role would suit someone who is motivated, resilient, and thrives on building relationships and exceeding targets. Key Responsibilities • Generate new leads through proactive cold calling • Follow up on marketing campaigns, engaging and developing prospects • Qualify leads and pass opportunities to sales colleagues for conversion • Accurately document and track activity within the CRM system (Salesforce) • Engage confidently with senior decision-makers, including Directors, VPs and C-suite executives • Identify opportunities for new campaigns to increase lead generation • Develop a strong understanding of products and services, communicating value clearly to prospects • Build and nurture long-term relationships with potential customers Skills & Experience • Proven experience as a Business Development Representative or similar role • Comfortable prospecting and cold calling into a global market • Strong communication, negotiation and business acumen • Self-motivated with a track record of meeting or exceeding sales targets • High energy, organised, and resilient mindset • Background in Service Management or IT Services is desirable • Fluent English (spoken and written) Benefits • 24 days holiday per year (plus bank holidays) • £6,000 OTE per year on top of basic salary • Clear career development opportunities within a growing global business • Supportive team environment where performance is recognised and rewarded This is a rewarding role where your contribution will make a real impact, offering strong earning potential and long-term career progression.