Business Support Administrator

Business Support Officer (Admin) Business Support Officer (Admin) – Day Services Location: John Billam Resource Centre, HA3 0PQ Pay Rate: £18.65 per hour Hours: 8:30am – 4:30pm, Monday to Friday Start Date: Early August Contract Type: Temporary/Agency We are seeking an experienced Business Support Officer (Admin) to provide essential administrative support to our local authority's Day Services team. This is a fully site-based role, supporting the day-to-day operations of a busy social care service for adults. This is an excellent opportunity for an organised and proactive administrator who has previous experience working within a social care environment, such as a care home, day service, supported living service, health and social care setting, or similar. Key Responsibilities • Providing comprehensive administrative support to the Day Services team. • Managing telephone and email enquiries professionally and efficiently. • Maintaining accurate records, databases, and filing systems. • Supporting the coordination of appointments, meetings, and service activities. • Processing referrals, documentation, and service-user information. • Assisting with reporting, data entry, and general office administration. • Liaising with service users, families, care professionals, and external agencies. • Ensuring confidentiality and compliance with data protection requirements. Requirements • Previous administrative experience within a social care setting is essential (e.g. care home administrator, supported living administrator, day services administrator, or similar). • Strong organisational and time management skills. • Excellent communication and customer service skills. • Good working knowledge of Microsoft Office applications, including Word, Excel, and Outlook. • Ability to manage a varied workload and work effectively within a team. • Understanding of confidentiality and handling sensitive information. What We Offer • Competitive pay rate of £18.65 per hour. • Regular Monday to Friday working hours. • Opportunity to support an important frontline social care service. • Friendly and supportive working environment. Please note: Due to the nature of the role supporting Day Services, this position is 100% office-based/on-site at John Billam Resource Centre (HA3 0PQ). To apply, please submit your CV outlining your relevant administrative experience within a social care setting.