Business Support Executive

Business Support Executive Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in sales or operational support with a high attention to detail. The salary for this position is £28,000 Benefits & Package for a Business Support Executive: • Salary: £28,000 per annum • Hours: Monday - Friday, 9am - 5:30pm • Contract Type: Permanent • Location: Manchester • 33 days holiday (including Bank Holidays) • Referral Bonus - Recommend a friend • Employee Assistance Programme • Private Medical Insurance after probation • Enhanced Maternity and Paternity pay • Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: • Supporting a wide range of customers, delivering an exceptional customer experience • Maintaining complete and up-to-date records of all current contracts and customer information • Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts • Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases • Serve as the primary liaison for vendor relationships on behalf of assigned customers • Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries Key Skills and Experiences of an Business Support Executive: • Experience working in sales or sales support required • Experience with CRM system, sales operations and database management • High attention to detail ensuring accuracy in data and processes • Excellent customer-facing skills to deliver a professional and polite service • Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience • Hard-working, curious, eager to learn and embrace growth opportunities If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now. Red Recruitment (Agency).