Buy to Let Officer

BCMGlobal Mortgage Services is seeking a Buy to Let Officer to join our Servicing team in Ipswich. You will be responsible for the day-to-day servicing of Buy to Let loan portfolios on behalf of a range of clients including banks, specialist lenders, and private equity funds. The role involves managing a mix of complex servicing activity and standard post-completion requests, ensuring all work is completed accurately and within Service Level Agreements (SLAs), internal procedures, and regulatory requirements. Key Responsibilities • Manage complex servicing tasks including product switches, lease variations, and changes to company structure or directors • Process loan servicing requests accurately and within SLA targets • Handle customer and third-party enquiries professionally and efficiently • Review exception reports and risk alerts (e.g. Company Watch) and take appropriate action • Maintain accurate loan and customer records in line with regulatory standards • Calculate and process financial transactions within servicing systems • Liaise with internal teams, clients, and external stakeholders • Support workload management and team operations • Identify and suggest process improvements • Support junior team members where required About You • Experience in financial services, mortgage, or loan servicing • Strong attention to detail and accuracy • Excellent communication and organisational skills • Ability to manage workload and meet deadlines • Comfortable working in a fast-paced, process-driven environment • Able to interpret contractual or financial information Desirable: Buy to Let or specialist lending experience and knowledge of UK mortgage structures. Why Apply? This is a great opportunity to join a supportive and growing team within BCMGlobal, working on a varied portfolio of Buy to Let servicing activity and developing specialist industry knowledge.