Call Centre Sales Advisor

Call Centre Sales AdvisorWest London | Circa £27,000 basic + Uncapped Commission + Benefits We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling. The RoleYou'll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up. Key responsibilities include: • Handling predominantly inbound sales calls (circa 95%) • Responding to customer enquiries via phone and email • Building strong relationships with new and existing customers • Understanding customer needs and tailoring solutions accordingly • Maximising opportunities through upselling additional services • Maintaining accurate records on the CRM system • Supporting with reporting and general team performance • Escalating any issues or complaints where required About You • Experience within a call centre or contact centre environment prefferred but not essential • Customer service sales experience is a must • Strong communication and interpersonal skills • A confident, proactive approach to sales • Comfortable working to targets in a performance-driven environment • Organised, self-motivated and able to manage multiple tasks • A team player who thrives in a collaborative setting What's on Offer • Circa £27,000 basic salary • Uncapped commission structure • Only 1 weekend per month sometimes less, supporting a strong work life balance • Supportive team environment • Ongoing training and development • Opportunity to grow within a stable and expanding business BBH36070