Care Team Leader

Care Team Leader Based in Sunderland Salary up to £28,000 per annum Are you an experienced Care Worker / Care Assistant ready to take the next step in your career? Hales Homecare is looking for a confident, organised, and people-focused Care Team Leader to support our service in Sunderland. If you're passionate about care, thrive in a fast-paced environment, and love empowering others, we’d love to hear from you! Your Role as Care Team Leader As Care Team Leader, you’ll play a vital role in ensuring our care services run smoothly and efficiently. You’ll: • Allocate care staff to service user visits and manage rotas. • Support and lead Senior Carers and Field Supervisors. • Monitor service user changes and update care plans. • Manage staff holidays and ensure adequate cover. • Handle new referrals and onboard clients. • Maintain accurate records and ensure compliance. • Assist with payroll and timesheet processing. • Deliver care during emergencies or staff shortages. • Support recruitment and staff engagement initiatives. What We’re Looking For We’re looking for a confident, compassionate leader with: • Experience in regulated domiciliary care (ideally as a Care Coordinator or similar). • Strong organisational, communication, and IT skills. • A proactive approach to problem-solving and team support. • NVQ Level 3 in Health & Social Care (or working towards it). • A full UK driving licence and access to a vehicle. If you’re committed to delivering high-quality care and ready to grow, we’ll support you with training and qualifications, including a Level 5 Diploma in Leadership. What You’ll Get in Return • Competitive salary • Up to 31 days annual leave • Performance-related bonus • Pension & life insurance • Car salary exchange scheme • Cycle to work scheme • Access to Blue Light Card discounts • Outstanding career development opportunities Ready to make a difference? Apply today and take the next step in your care career with Hales Homecare. Hales Homecare is a trusted provider of personalised, technology-enabled care services. We support older adults, individuals with disabilities and those with life-limiting conditions to live independently in their own homes. With a reputation for excellence, market-leading training, and a clear career development pathway, we offer #morethanjustcare and are proud to invest in our people.