Case Progression Manager - Children Services

The Case Progression Manager will oversee the effective management of casework processes within the not-for-profit sector, ensuring timely and accurate delivery of customer service objectives. This temporary position requires a detail-oriented professional with a strong focus on operational efficiency and compliance. Client Details The employer is a small-sized not-for-profit organisation dedicated to making a positive impact on the community. They provide essential services and support to their clients, based in the heart of Slough. Description • Promote clarity of the Case Manager role across teams. • Track case progression, ensuring timeliness and risk mitigation. • Analyse data to identify trends and inform planning. • Provide accurate data for reporting and governance. • Deliver targeted training to improve practice and compliance. • Liaise between JLT, managers, and senior leadership. • Contribute to key meetings supporting oversight. • Escalate non-compliance with proceedings timescales. Profile A successful Case Progression Manager should have: • Experience in case management or a related customer service role within the not-for-profit sector. • Qualification in social work and registered with Social Work England. • Good understanding of MS Office, especially Microsoft Word and Outlook. • High level of understanding of the care proceedings/ family justice system and experience of undertaking care proceedings. • Up to date with legislation, policies and procedures. • Experience of working with looked after children, including involvement in complex legal proceedings. • Excellent communication and interpersonal skills. Job Offer • An hourly rate of £23.00 to £29.00, depending on experience and qualifications. • Temporary position, offering flexibility in work arrangements. • An opportunity to contribute to meaningful work within the not-for-profit sector. If you are passionate about this and have the skills required for the Case Progression Manager role, we encourage you to apply today!