Centre Coordinator

Centre Coordinator Croydon £29,000 plus generous benefits We have an opportunity for a customer focused Centre Coordinator with great social and administrative skills, who loves building relationships and is a self-starter. As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you’ll be responsible for providing exceptional customer service - going above and beyond, making sure everyone who visits us feels at home. Some of your responsibilities will include: • Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre. • Assuming role of Fire Marshall and co-ordinating fire evacuations as required. • Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business. • Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction. • Organising customer events and preparing meeting rooms. Bring your personality to work We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment. You’ll also need to have: • Experience of working in a strong customer facing environment • Proven experience in customer care and ability to resolve customer complaints • Strong MS Office skills along with knowledge of other basic IT packages • Excellent communication skills, both verbal and written This role requires you to be on site 5 days a week.