Certified Quality Manager

Certified Quality ManagerWigan Up to £60,000 (depending on experience) Full-time, permanent – 37.5 hours per week (Monday to Friday, typically 8:30am – 5:00pm) Benefits: • Employee Assistance Programme (following probation) • Pension scheme: 2% employee contribution + 6% employer contribution • Free onsite parking • Discretionary bonus scheme Mpeople Recruitment are proud to be supporting a well-established and respected manufacturing organisation in Wigan, who are looking to appoint a Certified Quality Manager. This is a key leadership role responsible for driving quality standards across the business. You will take ownership of quality systems, ensure compliance with regulatory requirements, and lead initiatives to improve product performance, reduce waste, and enhance customer satisfaction. Key Responsibilities: • Design, implement, and maintain robust quality control systems and procedures • Carry out regular audits of production processes to ensure consistency and compliance • Work cross-functionally to investigate and resolve quality issues • Monitor quality metrics and analyse performance data to identify areas for improvement • Lead, develop, and support the quality team • Ensure adherence to industry standards and regulatory requirements • Manage customer concerns and drive effective resolution of quality-related issues • Maintain accurate documentation and reporting on quality activities • Implement corrective and preventative actions to minimise defects • Collaborate with suppliers to maintain high standards in raw materials • Oversee product testing, validation, and inspection processes • Produce and present quality reports to senior leadership • Drive continuous improvement and operational excellence initiatives • Promote a strong culture of safety, quality, and compliance across the organisation Skills & Experience Required: • Degree in Engineering, Quality, or a related discipline (or equivalent experience) • Professional certification (e.g. CQI or similar) • Strong experience with Quality Management Systems (e.g. ISO 9001) • Proven background in quality leadership within a manufacturing setting • Knowledge of statistical analysis and quality tools • Excellent problem-solving and analytical skills • Strong leadership and team management capability • Solid understanding of regulatory and compliance standards • Ability to manage competing priorities in a fast-paced environment • Experience of Lean Manufacturing and/or Six Sigma methodologies • Minimum 5 years’ experience within quality assurance or quality control • Advanced IT skills, including Microsoft Office and quality systems Desirable: • Experience leading quality improvement projects • Strong understanding of production processes and quality benchmarks • Confident communicator with the ability to influence stakeholders at all levels Due to the high volume of applications received, Mpeople Recruitment may not be able to respond to all applicants. If you do not hear from us within 5 working days, please consider your application unsuccessful. We wish you every success in your job search.