Job description
The Claims Administrator will play a vital role in managing and processing claims efficiently within the professional services industry. Based in Manchester, this permanent position requires a detail-oriented individual with a strong focus on customer service.
Client Details
This opportunity is with a medium-sized professional services organisation known for its established presence in the Manchester area. The company is committed to delivering high-quality services and maintaining a strong reputation within its industry.
Description
• Accurately process and validate claims in line with company policies and procedures.
• Maintain detailed records of all claims and relevant communications.
• Communicate effectively with clients to gather essential information and provide updates.
• Collaborate with internal teams to resolve queries and expedite claims.
• Ensure compliance with industry regulations and company standards.
• Identify and escalate any potential discrepancies or fraudulent claims.
• Provide excellent customer service to maintain client satisfaction.
• Contribute to process improvements to enhance efficiency in claims management.
Profile
A successful Claims Administrator should have:
• Previous experience in a customer service or administrative role within the professional services industry.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in using office software and claims management systems.
• A proactive approach to problem-solving and meeting deadlines.
Job Offer
• Competitive salary ranging of £27,000 + bonus!
• Permanent role within a respected professional services organisation.
• Opportunities for career development and skill enhancement.
• Based in Manchester, with access to excellent transport links.
• Supportive work environment focused on delivering excellence.
If you are ready to take the next step in your career as a Claims Administrator in Manchester, we encourage you to apply today!