Claims Associate Director - PI Construction

Overview An excellent opportunity has arisen for an experienced Construction Professional Indemnity Claims specialist to join a highly regarded market-leading team handling some of the UK’s largest and most complex construction claims portfolios. This role offers significant autonomy, exposure to major Tier 1 contractor accounts, and the opportunity to develop into a recognised specialist within the construction claims market. The successful candidate will work closely with senior claims professionals, managing a portfolio of high-value and technically complex Professional Indemnity claims across the construction sector. Key Responsibilities • Manage a portfolio of Construction PI claims from notification through to resolution • Handle complex and high-value claims involving Tier 1 UK contractors • Develop and maintain strong relationships with clients, insurers, solicitors, adjusters, and other key stakeholders • Provide strategic guidance and technical support on major losses and coverage issues • Support clients through complex claims negotiations and resolution strategies • Ensure claims are managed efficiently and in line with regulatory and market requirements • Contribute to the continued growth and development of the construction claims practice Claims Portfolio • Pure Construction Professional Indemnity focus • Portfolio consists predominantly of Tier 1 UK contractor accounts • Average claim values regularly reach tens of millions of pounds Experience: Essential • Minimum 5 years’ experience handling Professional Indemnity claims • Strong technical claims knowledge and experience managing complex losses • Experience working within the UK insurance market • Ability to manage high-profile client relationships and large corporate accounts. • Strong communication, negotiation, and stakeholder management skills Desirable • Construction PI claims experience OR Professional Indemnity exposure from architect/engineer clients • Background gained within a broker, insurer, legal practice, or loss adjusting environment • Exposure to large and complex corporate claims programmes Career Development This role offers a clear pathway to further seniority, providing increasing exposure to major accounts, market-leading clients, and complex claims matters. The successful individual will have the opportunity to establish themselves as a recognised specialist within the Construction Professional Indemnity market. Location & Working Pattern • Hybrid working with three days per week in the office and two days working remotely. • Flexible approach to office attendance • Central London location Package • Competitive basic salary • Annual discretionary bonus • Comprehensive benefits package • Excellent long-term career development opportunities