Claims Team Lead - Remote

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: • Lead and line-manage a team of Claims Handlers (4 to 5) • Drive performance across quality, productivity, and customer satisfaction • Manage workflow allocation and team capacity • Review claims quality and coach team members to improve • Maintain oversight of the claims portfolio and escalate risks early • Personally handle a small portfolio of claims to stay technically sharp Person Specification: • 3+ years of claims experience • Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead • Strong organisation and ability to prioritise independently • Comfortable using data to make decisions • Team-oriented, hardworking, and ambitious • Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to £55,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.