Clerical Officer

• Duties will include storage, retrieval and archiving of case notes to support both inpatient and outpatient episodes, elective and emergency care 24 hours a day, customer service, patient registration and data input. • Maintain knowledge of filing systems and ability to file case notes in correct location. Understand importance of accurate and timely filing. • When dealing with elective admissions prioritise allocated days work, print off allocated ward lists and pre-assessment clinics. Locate, retrieve, prepare and track case notes and file in date order in appropriate bins for collection. • If case notes are not in main storage areas use tracking system to locate and request where necessary. • Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or case notes either manually or electronically. • Update LE2.2 tracking system to show location and current status of case notes in relation to document management. • Ensure Case notes are prepared in accordance with Health Records Standards. • Ensure Case notes are dispatched to Outpatient areas within the Trust and clinics held in the community/other Hospitals. • Ensure where necessary, patients to be registered on Trust IT System (LE2.2), case notes raised or extra volumes created. • Provide a high quality service to patients, Trust staff, other hospitals, Government departments, solicitors and independent medical examiners in respect of the provision of records. • Record all requests on Medical Legal database ensuring completeness and accuracy. • Identify relevant section of case notes for photocopying Job description Job responsibilities • Duties will include storage, retrieval and archiving of case notes to support both inpatient and outpatient episodes, elective and emergency care 24 hours a day, customer service, patient registration and data input. • Maintain knowledge of filing systems and ability to file case notes in correct location. Understand importance of accurate and timely filing. • When dealing with elective admissions prioritise allocated days work, print off allocated ward lists and pre-assessment clinics. Locate, retrieve, prepare and track case notes and file in date order in appropriate bins for collection. • If case notes are not in main storage areas use tracking system to locate and request where necessary. • Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or case notes either manually or electronically. • Update LE2.2 tracking system to show location and current status of case notes in relation to document management. • Ensure Case notes are prepared in accordance with Health Records Standards. • Ensure Case notes are dispatched to Outpatient areas within the Trust and clinics held in the community/other Hospitals. • Ensure where necessary, patients to be registered on Trust IT System (LE2.2), case notes raised or extra volumes created. • Provide a high quality service to patients, Trust staff, other hospitals, Government departments, solicitors and independent medical examiners in respect of the provision of records. • Record all requests on Medical Legal database ensuring completeness and accuracy. • Identify relevant section of case notes for photocopying