Client Account Manager

R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team. This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped. The Company This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued. Benefits • Hybrid working model • Quarterly bonus / incentive scheme • Ongoing training and professional development • Opportunities for progression within the wider organisation (including internationally) • Modern systems and technology environment The Day to Day • Managing a portfolio of client accounts and acting as a key day-to-day contact. • Monitoring account performance and maintaining accurate revenue forecasting information. • Coordinating with operational teams to ensure smooth service delivery and issue resolution. • Encouraging customer engagement and increasing product usage across accounts. • Building strong client relationships to understand operational requirements and identify opportunities for further business development. • Driving client renewals and contributing towards revenue growth objectives. • Working towards revenue, retention and service-based KPIs • Supporting wider commercial teams with account development activities and growth plans. • Monitoring account performance and maintaining accurate revenue forecasting information. • Coordinating with operational teams to ensure smooth service delivery and issue resolution. • Supporting process improvements and initiatives designed to enhance customer satisfaction You Will Have / Be • Previous experience within an account management or sales-focused role. • Track record of success working towards targets, KPIs or commercial objectives. • Effective pipeline management and forecasting skills. • Strong relationship-building and communication skills. • Highly organised with excellent attention to detail. • Able to manage multiple priorities within a fast-paced environment. • Commercially aware with a proactive and solutions-focused approach. • Confident working collaboratively across teams and departments. • Strong written, verbal and presentation skills. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.