Clinic Manager

Clinic Manager Cheltenham Up to £35,000 + Commission We are seeking an experienced and dynamic Clinic Manager to oversee a high-end beauty clinic located in the prestigious area of Cheltenham. If you have a background in managing hair salon, spa or clinic environments and are familiar with CQC policies, protocols, and procedures, this could be the ideal opportunity for you. Benefits: • 12.5% commission on retail product sales • 28 days holiday (including bank holidays), increasing with length of service • Company pension scheme • Gym membership • 35% staff discount on all products • Paid day off for your birthday Key Responsibilities: • Manage and oversee the daily operations of the company's Cheltenham clinic • Increase revenue through effective management and strategic planning • Lead, motivate, and train a team to deliver exceptional customer service, particularly to high-net-worth individuals, requiring a professional and polite demeanour • Utilise booking software (Zenoti) and analyse KPI reports to optimise clinic performance • Foster a positive and supportive work environment to ensure staff are well-trained, happy, and committed to providing the best possible service Requirements: • At least 3 years of experience in a high-end beauty, spa, or clinic environment • Proven track record in managing a team and increasing revenue • Proven ability to lead, motivate, and manage teams • Proficiency in booking software and KPI reporting • Ability to hit the ground running and handle the challenges of managing an exceptionally busy site • Excellent client engagement and sales acumen Working Hours: This is a full-time, permanent position requiring 40 hours per week, spread over five days, including one day at the weekend. If you are a motivated, quick-thinking, and well-organised individual who can manage high-end beauty clinics effectively, we encourage you to apply for this exciting opportunity. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.