Clinical Office Administrator, Obs & Gynae

• To provide clerical support to the ClinicalOffice. • Support the Clinical Office AdministrativeCo-ordinators. • Work as part of the administrative team to ensure that clinic letters are downloaded, printed and proof read using the transcription service. • Once letters are approved by clinicians, send-off (electronically or bypost). • Ensure any clinic outcomes are passed to the Clinical Office Administrative Co-ordinator for actions (e.g. add to waitinglist) • Sort, distribute and prioritise incoming post using judgement and experience to decide which documents are to be passed to consultants and which may be passed to other areas for information oraction. • Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriateperson. • Competent use of Millenium EPR (Cerner), after training in accordance with required departmental standards ofwork. • Use of the Trusts Evolve system, which manages Electronic Medical Records. • Preparing documents for scanning by creating appropriate cover sheets and delivering notes to the scanning department. • Liaise with all staff concerned with patient services e.g. medical, nursing, medical records, X-ray andmanagement. • Deal with enquiries by letter/fax/email/telephone from patients, GPs, other hospitals and Consultants. • Establish good levels of communication and liaise with other secretaries, medical staff and other departments and hospitals. • Managing own workload, prioritising as necessary • Work as part of a team and assisting with the training of new and temporary staff. Providing support and advice to all immediate team members and colleagues across the Trust. • Co-operate fully in the introduction of new technology and new methods of working as appropriate to the work of the administrative team. • Through self-development, continuously update knowledge of new trends and maintain and improve knowledge and competence. • Demonstrate an understanding and reassuring manner when dealing with patients and their relatives. • Undertake all mandatory training as required by the Trust. Job description Job responsibilities • To provide clerical support to the ClinicalOffice. • Support the Clinical Office AdministrativeCo-ordinators. • Work as part of the administrative team to ensure that clinic letters are downloaded, printed and proof read using the transcription service. • Once letters are approved by clinicians, send-off (electronically or bypost). • Ensure any clinic outcomes are passed to the Clinical Office Administrative Co-ordinator for actions (e.g. add to waitinglist) • Sort, distribute and prioritise incoming post using judgement and experience to decide which documents are to be passed to consultants and which may be passed to other areas for information oraction. • Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriateperson. • Competent use of Millenium EPR (Cerner), after training in accordance with required departmental standards ofwork. • Use of the Trusts Evolve system, which manages Electronic Medical Records. • Preparing documents for scanning by creating appropriate cover sheets and delivering notes to the scanning department. • Liaise with all staff concerned with patient services e.g. medical, nursing, medical records, X-ray andmanagement. • Deal with enquiries by letter/fax/email/telephone from patients, GPs, other hospitals and Consultants. • Establish good levels of communication and liaise with other secretaries, medical staff and other departments and hospitals. • Managing own workload, prioritising as necessary • Work as part of a team and assisting with the training of new and temporary staff. Providing support and advice to all immediate team members and colleagues across the Trust. • Co-operate fully in the introduction of new technology and new methods of working as appropriate to the work of the administrative team. • Through self-development, continuously update knowledge of new trends and maintain and improve knowledge and competence. • Demonstrate an understanding and reassuring manner when dealing with patients and their relatives. • Undertake all mandatory training as required by the Trust.