Commercial Administrator

Commercial Administrator £28,000 per annum Redditch Talent Guardian is recruiting on behalf of a growing consolidator and distributor of fine food, drink and fresh produce, supplying the independent retail and foodservice sectors. Everything they supply is consolidated and distributed from a purpose-built Distribution Centre in Redditch, ensuring it meets their strict quality standards. Due to continued growth, they're looking for a Commercial Administrator to act as a key support function to the commercial department. The role This is a varied, hands-on commercial support role with real exposure across the business — you'll work alongside the Business Development team and provide executive support to the Managing Director and heads of department. • Set up and maintain new and existing suppliers and products • Set up and maintain customer accounts, including IT system setup • Handle pricing and system administration, including producing customer pricelists in line with defined retail periods • Produce weekly sales reports across all customers • Support the processing of customer sales orders from various sources (EDI, email, telephone) • Deal with and respond to customer queries, requests and complaints • Provide effective customer service on deliveries, issues and enquiries • Assist the Business Development team with customer-related requirements • Provide executive support to the Managing Director and heads of departments What you'll need • Experience in a similar role, and knowledge of the food or retail industry, would be hugely beneficial • An understanding of the commercial process around sourcing, purchasing and supply of goods and services • Some experience of customer/supplier liaison and negotiation, including margin and P&L comprehension, would be beneficial • Strong communication skills, with experience dealing with internal stakeholders, customers and suppliers • Confident IT skills, particularly Excel and Microsoft applications • Highly numerate, with strong diligence and attention to detail • Own transport and a full UK driving licence • Based full time at the Worcestershire head office • GCSE or equivalent education • Punctual, self-motivated, and able to work both in a team and on your own initiative Hours & benefits • £28,080 per annum (full time, 40 hours per week) • Monday to Friday, with flexibility aligned to business requirements • Annual holiday allowance • Employee benefits scheme and pension scheme • Free on-site secure parking • Training provided, including product knowledge and company policies and procedures About the business A values-led business built on teamwork, quality, honesty and passion. They're a fluid, flexible company that develops its own people, with quality and integrity at the heart of everything they do.