Compliance Officer -CQC Monitoring

CQC and Regulatory Compliance • Maintain up-to-date knowledge of CQC standards and the Single Assessment Framework (SAF) as they apply to Primary Care. - Conduct regular audits and self-assessments against CQC requirements. • Develop and maintain compliance registers, policies, and evidence portfolios. • Coordinate and prepare documentation for CQC inspections and external visits. • Support the implementation and monitoring of any actions required following inspections or audits. • Ensure policies and procedures are reviewed, updated and communicated to staff regularly. • Maintain comprehensive evidence for compliance under the five CQC domains (Safe, Effective, Caring, Responsive, Well-led). Governance and Risk Management • Assist in maintaining the practices risk register and ensure mitigation plans are in place. • Monitor incident reports, complaints, and significant events to identify patterns or learning needs. • Ensure that learning from complaints, audits, and incidents is documented and shared appropriately. • Support the Managing Partner and wider leadership team in maintaining governance frameworks. Training and Staff Support • Monitor mandatory training compliance for all staff. • Support staff in understanding their roles in maintaining compliance. • Deliver or coordinate compliance-related training and awareness sessions. Data and Information Governance • Ensure compliance with GDPR, NHS Digital, and information governance requirements. • Support safe handling, storage, and sharing of patient and staff information in line with legislation. Continuous Improvement • Review and improve internal compliance systems and processes. - Benchmark performance and compliance levels against local and national standards. • Work with the management team to identify opportunities for improvement and innovation. Job description Job responsibilities CQC and Regulatory Compliance • Maintain up-to-date knowledge of CQC standards and the Single Assessment Framework (SAF) as they apply to Primary Care. - Conduct regular audits and self-assessments against CQC requirements. • Develop and maintain compliance registers, policies, and evidence portfolios. • Coordinate and prepare documentation for CQC inspections and external visits. • Support the implementation and monitoring of any actions required following inspections or audits. • Ensure policies and procedures are reviewed, updated and communicated to staff regularly. • Maintain comprehensive evidence for compliance under the five CQC domains (Safe, Effective, Caring, Responsive, Well-led). Governance and Risk Management • Assist in maintaining the practices risk register and ensure mitigation plans are in place. • Monitor incident reports, complaints, and significant events to identify patterns or learning needs. • Ensure that learning from complaints, audits, and incidents is documented and shared appropriately. • Support the Managing Partner and wider leadership team in maintaining governance frameworks. Training and Staff Support • Monitor mandatory training compliance for all staff. • Support staff in understanding their roles in maintaining compliance. • Deliver or coordinate compliance-related training and awareness sessions. Data and Information Governance • Ensure compliance with GDPR, NHS Digital, and information governance requirements. • Support safe handling, storage, and sharing of patient and staff information in line with legislation. Continuous Improvement • Review and improve internal compliance systems and processes. - Benchmark performance and compliance levels against local and national standards. • Work with the management team to identify opportunities for improvement and innovation.