Counsellor

Care with Agility: excellent care and support tailored to patients and families in their preferred setting: Communicates effectively with patients, families and professionals to ensure coordinated and compassionate care Financial Sustainability: generating sustainable funding with integrity to ensure excellent hospice care: Contributes to sustainable healthcare provision through efficient working practices. Supportive Culture: fostering an inclusive, compassionate culture, ensuring outstanding care and management: Contributes to a positive, inclusive and compassionate team environment Extending reach: expanding access to our services, ensuring equitable care for all, especially underserved communities: Promotes awareness and understanding of available services within the community Specific Role Responsibilities: Provide specialist counselling and bereavement support in-line with Thames Hospice criteria, policies and procedures and in adherence with the BACP ethical framework or other appropriate counselling professional body. Assess, plan and implement effective therapeutic interventions in a timely manner. Provide individual counselling sessions during the approved service hours: Mon-Fri, 9am to 5pm with last appointment time of 3.30pm, via face-to-face sessions at the Hospice, online sessions or Walk & Talk sessions around Bray Lake. Manage a caseload of clients, working with the Counselling Support Services Team Lead, to ensure all associated admin processes are completed accurately in line with audit and compliance requirements, from accepting referral through to discharge. Maintain accurate and confidential counselling records on the database, in line with Thames Hospices organisational policies, professional requirements, current legislation and best practice. Monitor and evaluate the outcomes of counselling using the appropriate evaluation document, to assist the collecting of data to support our service. Attend monthly supervision sessions for the client work of Thames Hospice in line with counselling professional body requirements. Facilitate or co-facilitate bereavement and other support groups for Thames Hospice as required. Work collaboratively with other teams within the hospice to deliver an excellent holistic, patient focussed service provision. Develop good relationships and communication links with external agencies, GPs and community teams to facilitate partnering and sharing of resources with our community in the best interests of patient and client care. Ensure compliance with Health and Safety procedures and report accidents, incidents, accolades and complaints in your area of responsibility. Identify personal development and training needs through the performance appraisal process: About Me and participate in relevant training to ensure professional skills and knowledge are maintained and developed as appropriate to the service. Carry out any other duties related to this role as required by the Manager, Team Lead or Director of Nursing. This includes working with the CSS Leadership Team to review and develop the counselling service, including models of practice, as part of transformation of the hospice patient and family offer. Job description Job responsibilities Care with Agility: excellent care and support tailored to patients and families in their preferred setting: Communicates effectively with patients, families and professionals to ensure coordinated and compassionate care Financial Sustainability: generating sustainable funding with integrity to ensure excellent hospice care: Contributes to sustainable healthcare provision through efficient working practices. Supportive Culture: fostering an inclusive, compassionate culture, ensuring outstanding care and management: Contributes to a positive, inclusive and compassionate team environment Extending reach: expanding access to our services, ensuring equitable care for all, especially underserved communities: Promotes awareness and understanding of available services within the community Specific Role Responsibilities: Provide specialist counselling and bereavement support in-line with Thames Hospice criteria, policies and procedures and in adherence with the BACP ethical framework or other appropriate counselling professional body. Assess, plan and implement effective therapeutic interventions in a timely manner. Provide individual counselling sessions during the approved service hours: Mon-Fri, 9am to 5pm with last appointment time of 3.30pm, via face-to-face sessions at the Hospice, online sessions or Walk & Talk sessions around Bray Lake. Manage a caseload of clients, working with the Counselling Support Services Team Lead, to ensure all associated admin processes are completed accurately in line with audit and compliance requirements, from accepting referral through to discharge. Maintain accurate and confidential counselling records on the database, in line with Thames Hospices organisational policies, professional requirements, current legislation and best practice. Monitor and evaluate the outcomes of counselling using the appropriate evaluation document, to assist the collecting of data to support our service. Attend monthly supervision sessions for the client work of Thames Hospice in line with counselling professional body requirements. Facilitate or co-facilitate bereavement and other support groups for Thames Hospice as required. Work collaboratively with other teams within the hospice to deliver an excellent holistic, patient focussed service provision. Develop good relationships and communication links with external agencies, GPs and community teams to facilitate partnering and sharing of resources with our community in the best interests of patient and client care. Ensure compliance with Health and Safety procedures and report accidents, incidents, accolades and complaints in your area of responsibility. Identify personal development and training needs through the performance appraisal process: About Me and participate in relevant training to ensure professional skills and knowledge are maintained and developed as appropriate to the service. Carry out any other duties related to this role as required by the Manager, Team Lead or Director of Nursing. This includes working with the CSS Leadership Team to review and develop the counselling service, including models of practice, as part of transformation of the hospice patient and family offer.