Credit Control Clerk

Overview We are seeking a proactive and detail-oriented Credit Controller to join our finance team. This is an excellent opportunity for an intermediate-level professional looking to take ownership of a ledger and contribute to improving cash flow and reducing aged debt. Key Responsibilities • Manage and maintain a portfolio of customer accounts • Proactively chase outstanding debt via phone, email, and written communication • Build and maintain strong relationships with customers to ensure timely payment • Allocate incoming payments accurately and reconcile customer accounts • Investigate and resolve invoice queries in a timely manner • Produce and review aged debt reports, highlighting high-risk accounts • Escalate problematic accounts and recommend appropriate action • Support month-end processes, including reporting and reconciliations • Work closely with sales and operational teams to resolve disputes • Maintain accurate records in line with company policies Key Requirements • Previous experience in a Credit Control role (2–4 years) • Strong communication and negotiation skills • Confident dealing with stakeholders at all levels • Good working knowledge of accounting systems (e.g. Sage, SAP, or similar) • Strong Excel skills (e.g. VLOOKUPs, pivot tables desirable) • Ability to work independently and manage workload effectively • High attention to detail and strong organisational skills Desirable Skills & Experience • Experience working with high-volume ledgers • Exposure to ERP systems • Experience in a fast-paced or commercial environment Personal Attributes • Proactive and results-driven • Resilient with a professional and persistent approach • Strong team player with a collaborative mindset • Ability to prioritise and meet deadlines