Credit Control Team Leader

Credit Control Team Lead (12-Month FTC) Cambridge (hybrid) £45,000-£55,000 per annum We are seeking an experienced Credit Team Lead to join a dynamic finance shared services environment on a 12-month fixed-term contract. This is an excellent opportunity for a finance professional with strong people leadership skills and a passion for delivering operational excellence within an Invoice-to-Cash function. As the Credit Team Lead, you will play a critical role in driving service performance, developing team capability, strengthening stakeholder relationships, and embedding continuous improvement initiatives across the function. What You'll Be Doing • Lead, coach and develop a high-performing Invoice-to-Cash team, setting clear goals and performance objectives. • Ensure excellent service delivery across regional stakeholders by managing workloads, priorities and team resources effectively. • Build strong relationships with internal customers and key stakeholders, proactively resolving issues and driving service improvements. • Support continuous improvement initiatives, helping embed best practice and identify process efficiencies. • Monitor KPIs and service levels, ensuring processes are standardised, documented and consistently delivered. • Maintain compliance with company policies, legal requirements and financial controls to minimise business risk. • Ensure the integrity and accuracy of financial records, escalating any areas of concern. • Oversee key activities including: • Accounts receivable management • Cash application • Collections and dispute resolution • Customer relationship management • Intercompany and related-party invoicing and reporting [Aveva I2C Team Lead | Word] What We're Looking For Essential Experience & Skills • Previous experience within an Invoice-to-Cash (I2C) environment. • Proven ability to lead and motivate a team. • Strong understanding of finance systems and business processes. • Excellent communication and stakeholder management skills. • Ability to work both strategically and at a detailed operational level. • Experience interpreting and managing operational and control risks. • Advanced MS Office skills, particularly Excel, alongside Oracle experience. • High levels of integrity and professionalism. Desirable • Experience leading teams within a shared services environment. • Additional language skills. • Accounting, Finance or Business Administration qualifications. Why Apply? This role offers the opportunity to make a tangible impact within a growing finance organisation, leading a key function responsible for optimising cash flow, enhancing customer experience and driving operational efficiency. You'll be joining a collaborative team environment where continuous improvement and professional development are highly valued. Interested? We'd love to hear from finance professionals with strong leadership experience and a passion for delivering best-in-class Invoice-to-Cash operations. Sources Add salary and benefits detailsInclude application deadlineExpand on desirable qualifications FilesFiles