Customer Account Coordinator/Sales Coordinator

Sales CoordinatorPoole Up to £33,000 per annum Monday to Friday | 8.00am – 4.30pm Build relationships. Find solutions. Make a difference. Are you someone who enjoys building long-term customer relationships and delivering exceptional customer service? Do you enjoy understanding customers' needs, preparing quotations and finding the right solution? If so, this could be the perfect opportunity. We're recruiting on behalf of a successful, well-established Dorset business looking to appoint a Sales Coordinator to join its friendly commercial team. This role would suit candidates with experience in Sales Coordination, Internal Sales, Account Management, Customer Service or Commercial Support, particularly from manufacturing, distribution, engineering, logistics, builders' merchants or similar customer-focused environments. Please note:This is not a cold-calling, telesales or business development role. You'll be working with an established customer base, handling incoming enquiries, preparing quotations and building trusted relationships with customers who already know and value the business. Full industry training will be provided, giving you the opportunity to develop specialist knowledge and build a rewarding long-term career. The RoleWorking closely with customers and colleagues across the business, you'll be responsible for delivering an excellent customer experience from enquiry through to quotation. Your responsibilities will include: • Managing relationships with an established portfolio of customers. • Responding to incoming customer enquiries. • Visiting customer sites to understand their requirements (occasional travel). • Preparing accurate and competitive quotations. • Developing tailored packaging and logistics solutions. • Liaising with production and operational teams to ensure customer requirements are met. • Following up quotations and keeping customers updated. • Building strong, long-term customer relationships based on trust and excellent service. • Working alongside freight and logistics colleagues to provide complete customer solutions. About YouWe're looking for someone who enjoys working with people and takes pride in providing an outstanding customer experience. You'll ideally have experience in one or more of the following: • Sales Coordination • Internal Sales • Account Management • Customer Service • Customer Support • Commercial Administration You'll also have: • Excellent communication and relationship-building skills. • Strong organisational skills with great attention to detail. • Good Microsoft Office skills. • A proactive and positive approach. • The ability to manage multiple priorities. • A full UK driving licence. What's on Offer? • Salary up to £33,000 per annum. • Monday to Friday working hours (8.00am – 4.30pm). • Full industry training and professional development. • Fully funded specialist qualifications. • A friendly, supportive and experienced team. • Long-term career opportunities within a successful and growing business. • A varied role where no two days are the same. If you're looking for a rewarding, customer-focused role where you can build lasting relationships, provide tailored solutions and become part of a successful, well-established business, we'd love to hear from you. Apply today through Two Six Recruitment.