?Customer & Sales Support Coordinator

Location: Paisley, Glasgow Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role OverviewA global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities • Process customer orders accurately and efficiently • Prepare and issue quotations in line with customer requirements • Respond to customer enquiries via telephone and email in a timely manner • Provide administrative and technical support to sales and customer service teams • Maintain accurate records using SAP, CRM, or similar systems • Manage multiple tasks effectively while working under pressure • Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required • Previous experience in a customer support or administrative role • Familiarity with SAP, CRM, or similar business systems • Strong communication skills, both written and verbal • Excellent interpersonal skills with the ability to build relationships at all levels • Highly organised with strong prioritisation skills • Detail-focused with a commitment to accuracy in a fast-paced environment • Demonstrated commitment to delivering excellent customer service