Customer Service Administrator

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades. Purpose of the role: Supporting the service team providing high levels of customer service, maintaining the database and administration. Key Accountabilities of the Customer Service Administrator: • Be first point of contact for customers • Providing high levels of customer care over the phone and via email • Liaise with customers, resolving any queries quickly and efficiently • Generate system based quotes and invoices • Support with coordinating service administration • Contact customers to confirm proposed dates and obtain order numbers for scheduled work • Maintain database all customer records Skills Required for the Service Administrator: • Confident customer services skills • Methodical approach used to managing a busy workload • Administration experience within an office environment • Solid IT skills including MS Office • Excellent communications skills • Organised approach to work, able to work on multiple tasks at the same time • High levels of accuracy and attention to detail • Adaptable in a changing environment What's in it for you? • A salary of up to £26,000 • Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday with 30 min lunch • 22 days hol +bank hols, increasing with service • Training, support and development • Working for a successful, established business • Private healthcare for you and your family after six month probation