Customer Service administrator

Job Title: Customer Service Administrator Location: Holmes Chapel Salary: £28,000 per annum Hours: Monday to Friday, 9:00am – 5:00pm (No evenings or weekends) About the Role We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service. Key Responsibilities • Handling inbound customer calls in a professional and efficient manner • Booking engineers and scheduling appointments • Coordinating diaries to ensure smooth daily operations • Ordering parts and necessary items for jobs • Supporting general office administration duties • Maintaining accurate records and updating internal systems What We’re Looking For • Strong communication and customer service skills • Excellent organisational and time management abilities • Confident using office systems and handling multiple tasks • A proactive and positive attitude • Previous experience in a similar role is desirable but not essential What We Offer • Competitive salary of £28,000 • Monday to Friday working hours – no evenings or weekends • Supportive and friendly team environment • Stable, full-time position If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we’d love to hear from you.