Customer Service Administrator

Customer Service Administrator | Nottingham | Permanent | We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors. Key Responsibilities: • Manage customer enquiries, quotations and sales orders. • Build strong relationships with existing customers. • Maintain accurate CRM and ERP records. • Provide order updates and support on-time delivery. • Liaise with internal departments to ensure excellent customer service. • Support the sales team with day-to-day commercial activities. What We're Looking For: • Previous experience in sales support, customer service or commercial administration. • Excellent communication and organisational skills. • Experience using CRM/ERP systems is desirable. • Manufacturing or engineering experience is advantageous. Benefits After 3 months: • 5% employer pension contribution • 4x annual salary death in service • Employee Assistance Programme (Simplyhealth) Additional benefits: • Access to employee discount platform • Opportunities for training, development and progression • Welcoming, supportive team culture • A business that genuinely invests in its people