Customer Service Administrator

Customer Service Administrator (Temporary to Permanent) Location: Southend on Sea Hours: Monday to Friday, 9:00am – 5:30pm (1-hour unpaid lunch) Contract Type: Temporary to permanent About the Role I am seeking a proactive and organised Customer Service Administrator to support a relocation business. In this role, you will be responsible for managing all administrative tasks involved in recovering deposits for both short- and long-term rented accommodation. This includes negotiating with agents and landlords, coordinating documentation, and ensuring all actions follow internal authorisation and sign-off procedures. Efficiency, accuracy, and excellent communication skills are essential, as you’ll play a key part in ensuring deposits are recovered in a timely and professional manner. Key Responsibilities • Manage all administrative processes related to deposit recovery • Liaise and negotiate professionally with letting agents and landlords • Coordinate documentation and maintain accurate records • Follow internal authorisation and sign-off procedures at all times • Work independently to meet deadlines and deliver high-quality outcomes About You The ideal candidate will be: • Self-motivated, proactive, and able to work on their own initiative • A strong communicator with excellent organisational skills • Comfortable working with high-profile brands and professional stakeholders • Driven, dynamic, and committed to delivering high standards of performance Why Join? This is an excellent opportunity to gain experience within a fast-paced, professional environment where attention to detail and personal initiative are valued. Please reach out to Alex in the Southend office for more information about this job.